Frequently Asked Questions

Where does RoadKit ship from?
All orders are fulfilled from our supplier warehouse and shipped directly to your door across Australia. Standard delivery is 7–14 business days.

Is shipping really free?
Yes — free standard shipping on every Australian order, no minimum spend, no fine print.

Can I track my order?
Yes — every order ships with tracking included. You'll receive your tracking number by email once your order is dispatched.

What's your returns policy?
We offer a 30-day returns policy. If you're not happy with your purchase for any reason, contact us at hello@roadkit.com.au and we'll sort it out.

Are your products compatible with my car?
Our accessories are designed to be universal and compatible with the vast majority of Australian vehicles. Check individual product pages for any specific compatibility notes.

How do I contact RoadKit?
Email us at hello@roadkit.com.au — we respond within 24 hours Monday to Friday.

What payment methods can I use?
You can pay by Visa, Mastercard or American Express, or with PayPal. Every payment is processed securely — we never see your card details.

Why does delivery take 7–14 business days?
We work with international suppliers to bring you premium accessories at honest prices. Every order is tracked and we'll keep you updated along the way.